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Top 5 most returned Christmas presents revealed

Gift giving

Time to stop those unwanted gifts this Christmas!

When it comes to Christmas gifts, it’s the thought that counts. Or at least that’s what they say. Unfortunately, not all gifts hit the mark. And sometimes, gifts can be ‘what-were-they-thinking’ terrible! We’ve all received them – the re-gifted bottle of Irish Cream, the digital photo frame, the healthy eating cookbook (again!).

So, after you’ve accepted it – gracefully – what next? An unwanted gift will take up space, so you decide to return it, right? With some gifts, this happens year after year. Read on to find out what the top five most returned gifts at Christmas and how you can keep your returns to a minimum…

Unhappy woman opening gift


5. Beauty and cosmetics

According to a recent survey, one in ten beauty and cosmetics products are returned. This could be anything from a stocking filler lipstick to that expensive perfume. Why? Perfume and make-up are personal products which people like to choose themselves. Tread carefully if you don’t know their favourites.


4. Kitchen and bath products

This category includes all of those sets you buy people when you can’t think what they want. Fancy ingredients, innovative cooking tools and all the bath bombs under the sun. The problem comes when people don’t know how to use the ingredients and tools – and prefer showers to baths. 12% of these gifts are returned according to the survey.


3. Electronics

Whether it’s a new phone, console or smart TV, the latest electronics are a must-have for some people. The problem is that most of us don’t know the ins and outs, specifications and technicalities of these new products. What’s the difference between a PS4 and a PS4 Pro? While you might not know, the person receiving it probably will – and in 14% of cases, it leads to them being returned.


2. Toys and games

Toys and games are far from straightforward, and that’s reflected by a 16% return rate at Christmas. Children say they want the new football game, but you have to choose between FIFA, PES or something else you haven’t heard of. They ask for Lego? Good luck choosing the right set. And good luck trying to explain that Santa and his elves made the wrong game…


1. Clothes and shoes

At a massive 62%, clothing and shoes are ahead by a country mile when it comes to returns. Unlike other gifts, with clothes and shoes you have the problem of size. Some people can put up with a perfume that’s too sweet, play a game they don’t like, or start having baths to use up their stack of bath bombs – but if clothes and shoes don’t fit, there’s no getting away from it.


How to get the right gift

With all these popular gift ideas getting returned, it can seem impossible choosing the right present. The solution? Give them some clues, of course or be even more direct and give them a choice of things you'd love! On, you (or whoever you’re buying for) can make a list of the gifts you would love. You can also create clues, such as lists of perfumes you like, your favourite colours, or safe gift categories like “chocolate” or “baking” that you’re guaranteed to love.

My Gift Clues website on tablet

Share clues or wish lists by email, direct message or on social media to help people find the right gift. No more endless hinting, no more fruitless shopping trips and no more returning gifts. Give it a shot for 2017. Register now for free to start creating your perfect gift list and clues.

Happy woman opening gift